Tuesday, August 30, 2011

Tuesday Morning Update (8/30/11)



 All of us at JSC  understand how difficult and frustrating the system outage is for everyone. All colleges in the Vermont State Colleges system are affected and are working around the clock to remedy the situation. The IT folks made a lot of progress yesterday, so we are hopeful that systems will be restored soon. Access to Moodle is a top priority.  In answer to specific questions:

Professors will be flexible and understanding if you cannot attend class, whether online or on campus.

> If you are taking classes on campus or at any EDP site and can safely get to campus or that site, you are expected to attend. JSC on-campus students should call the class-cancellation line to make sure your class is being held, however, as some professors are unable to get to campus as well. That number is 800-635-2356, ext. 8. EDP students should contact their class site to confirm their class is being held.

> Online classes (including EDP online classes) are delayed until such time as Internet and portal access is restored. Again, we expect that to be SOON.

> The "class attendance" requirement for financial-aid recipients will not be enforced during this time.

Status updates will be posted on this Facebook page and at our temporary website at www.jsc.edu. Please check these sites regularly for updates. Of course, once Internet ad portal access is restored, we will notify you via email to your JSC email address and announcements on the portal as well.

Please know that people are working around the clock to return systems to normal, and progress is being made. During this time we may have intermittent access to email and the portal, but we will notify you only when access is fully restored.

Again, thanks to everyone for their patience, understanding and cooperation during this difficult time.

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